Tech Support

Public Safety Software
Remote Session
If a PTS Technician has given you a remote session code so that he/she can connect to your PC, click here to enter the code

Current customers: if you are having issues with your PTS software you may reach the technical support department between the hours of 8am and 5pm (Central) by completing and submitting the form below or by calling 1-888-377-2525.
If you have an emergency issue that requires immediate attention and it is after hours, please contact our on-call technician at 888-377-2525. Please limit after hours calls to emergency issues only. Thanks.
Fields marked by * are required.

Non-customers: please note that this is not a general contact form. To request a product brochure, if you would like a PTS representative to contact you, or for any other reason, please visit the Contact page.

*First & Last Name:
* City:
* State:
* Phone:
* Email:
*Agency / Organization: *Product Experiencing Issue: (Select multiple by holding your CTRL key when clicking)
*Describe Issue:
Optional: Upload a screenshot of the error message or issue you are experiencing
(File Size Max: 3 MB):

*Security Challenge: What is 10+34?  
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Sales: 1-888-831-5151
Tech Support: 1-888-388-1505

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